Shoppers expect reliable, quick delivery in right-sized packaging.
It is said that on average every man, woman and child in the UK receives 140 parcels a year. It’s no longer enough to offer a great product in the e-commerce era. Customers are also looking for fast shipping, easy-to-recycle packaging and compelling branding that adds up to a pleasant experience that they can share on social media. But how can shippers address these consumer demands at the lowest possible cost?