• Packaging by Quadient is to become Sparck Technologies.

AUTOMATED PACKAGING FOR A POSITIVE
CUSTOMER EXPERIENCE

Right-sized automated packaging helps you deliver goods undamaged, on-time and at the lowest cost. Eliminate those frustration-filled experiences and increase customer satisfaction with auto-boxing.

What are Customers Looking For?

Shoppers expect reliable, quick delivery in right-sized packaging.

It’s no longer enough to offer a great product in the e-commerce era. Customers are also looking for fast shipping, easy-to-recycle packaging and compelling branding that adds up to a pleasant experience that they can share on social media. But how can shippers address these consumer demands at the lowest possible cost?

50% of consumers noted that their biggest frustration with ecommerce was related to the ease of, and access to, disposal of packaging.
55% of those who watch unboxing videos claim the video convinced them to purchase the product.

The first impression is everything.

From the moment customers place their orders they are forming an impression of the online shopping and shipping experience. They’re hoping for a sustainable, fit-to-size package to arrive on time and make a worthwhile impression when they open it. That’s why when that package arrives at their doorstep you want to make sure it isn’t oversized and full of void fill. Unboxing is a rapidly growing video trend that now boasts over 74 million results online, and it is not going away anytime soon.

It only takes one bad experience with frustration filled packaging to dissuade a customer from coming back to you the next time they are looking to shop online.

A woman curiously filming an unboxing video of her recent online purchase order | Positieve customer experience

Top 5 Customer Demands

Fit-to-Size Packaging

Shipping Options

Returnable Parcels

Environmentally Friendly

Brand Recognition

Right-Sized Packaging Has the Answers

A man happily looks into an open parcel | Positieve customer experience

Turn a one-time purchase into a life-long shopper.

Fully integrated in-line automated packaging offers shippers the ability to meet and exceed customer expectations so they keep coming back again and again while reducing costs and their carbon footprint. By automating the packing process your business has the ability to scale with growth- all while keeping customer expectations in mind. With an automated packaging solution, your box shows up on a doorstep in frustration free packaging that will leave a positive lasting impression on your customer.

Automated Packaging for a Positive Customer Experience White Paper

Reduce costs and retain happy customers with automated packaging.

Is your business feeling the pressure to respond to customer demands while streamlining operating and material costs? If so, download our customer experience white paper and learn how switching your packing process to a fully automated packaging solution is the answer you’ve been waiting for.

Discover How These Companies Improved Their Customer Experience

Automated Packaging Power

Increased Efficiencies
Up to 500 boxes per hour

CVP Impack by Quadient
CVP IMPACK

High-Velocity Packaging

Maximum Flexibility
Up to 1,100 boxes per hour

CVP Everest by Quadient
CVP EVEREST

Ready to be a fearless auto-boxer?

We’re here for you, and we are wearing our thinking caps.
Get in touch with our team to start the conversation.

What’s New in Auto-Boxing

Inbound Logistics 2021 Green Supply Chain Partner Award
CVP Automated Packaging Solutions win 2021 Green Supply Chain Partner Award 1920 1080 Packaging by Quadient

CVP Automated Packaging Solutions win 2021 Green Supply Chain Partner Award

Supplychain247 Podcast with Sean Webb
Podcast with SupplyChain247 1920 1080 Packaging by Quadient

Podcast with SupplyChain247

Cardboard Pricing
Online retailers facing cardboard packaging longer lead times and higher prices 1920 1080 Packaging by Quadient

Online retailers facing cardboard packaging longer lead times and higher prices

CVP Impack Wins SDCE Top Supply Chain Projects Award 1920 1080 Packaging by Quadient

CVP Impack Wins SDCE Top Supply Chain Projects Award

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